      |
Nem5 Web Maggic Awards Program Commercial Criteria
28. customer service
The atmosphere of the site should be friendly. It should make visitors feel welcome. It should be easy to contact the site and get a speedy helpful response.29. ease of user interface
All programming should be easy to use and understand. Example: shopping cart, contact forms.30. prompt to action
The site should make users feel an interest in what is shown and keep them moving in a progressive manner that finds them eagerly awaiting the opening of the next page.31. frequent data updates
Databases and product lists should be updated often. New entries should reflect dates.32. professional appeal
Site should portray a professional appearance.33. clear explanations
Explanations about products or services should be complete and easy to understand, even to new users.
      |
